There are many instances in which it may make sense to use recurring payments for your group as a means to collect more, easier. Here, we arm you with information on what recurring payments are, ways to use and configure them, as well as tips to maintain them.
What are recurring payments?
Recurring payments let an organizer collect payments over a period of time based on a set schedule or frequency.
The beauty of recurring payments is that the payer agrees to pay on a set schedule once, and from that point forward, the remaining payments happen automatically behind the scenes.
Recurring payments can create huge convenience for both organizers and payers alike and they can also give your community the added benefit of flexibility.
Common payment schedules employed with Cheddar Up’s recurring payments include:
League or class registration
Housing and rent
As you may have gathered from above, common payment schedules employed with Cheddar Up’s recurring payments include:
• Quarterly (e.g., HOA payments happen every 3 months, ending after 4 payments)
• Annually (e.g., Donation payments happen every 12 months, never ending)
• Installments (e.g., Trip fees happen every 6 weeks ending after 3 payments)
Check out the three examples below illustrating different use cases and payment schedules.
Ways to configure recurring payments
The schedule in which automatic payments happen depends solely upon how an organizer configures a recurring payment item. When creating a recurring item in the Items step of the builder, an organizer will see a table with the following options:
With this many options to configure, you have great flexibility in how you put recurring payments to work. Want to see them in action? Watch our videos on recurring payments in our Knowledge Center or click below.
Things to know about recurring payments
While creating a recurring payment item is simple, there are a handful of nuances you may be curious about or that may come up after you begin to use recurring payments. We give you a heads up on these below:
• Account creation when paying: When someone pays for a recurring item, unlike other payments made on Cheddar Up, we actually require payers to create a Cheddar Up account. We do this for a valid reason – so payers can log into their account in the future to make any necessary changes to their recurring payment (cancel it, update a payment method, etc.).
• When a recurring payment fails: Sometimes a recurring payment can fail. This is commonly because of outdated card information or insufficient funds. If this happens, Cheddar Up notifies both the payer and the organizer by email so action can be taken to have it corrected as soon as possible.
• Try to get it right the first time: While an organizer can edit a recurring item, they can only do so PRIOR to receiving payments on that item. Once a recurring item starts to receive payments, it is considered “active” and can no longer be edited. In this case, a great workaround is to replicate the recurring item, then edit it, and then “hide” the old recurring item.
We can’t wait for you to put recurring payments to work for your group. If you’re looking for more step-by-step instruction on recurring payments, you can find more in our Knowledge Center.
Move your group’s payments and forms online with Cheddar Up
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